2023 has been a transformative year for working and learning globally, marked by economic challenges, the advancement of artificial intelligence, and changing business dynamics. These changes have profoundly affected our lives, redefining the way we look at work and life. As we move into 2024, it is essential to understand the trends in organizational learning that are shaping training and development (T&D).
Focus on digital skills
The digital age requires strong digital literacy, highlighted by remote and hybrid work. In 2024, the focus will move beyond basic literacy to artificial intelligence (AI) skills. Cybersecurity remains critical, but with a greater focus on AI, reflecting the planned investment by 85% of HR managers.
Evaluating interpersonal skills
As routine tasks are automated by artificial intelligence, human skills such as emotional intelligence, effective communication, and teamwork become more important. An estimated 65% of managers consider these skills essential in the age of AI, leading to a greater focus on improving them in 2024.
Moving to nonlinear functions
Hiring practices are evolving to value interpersonal skills in addition to technical experience and certifications. In 2024, communication, problem-solving and collaboration skills will be key criteria for evaluating candidates, highlighting the need to develop skills that positively impact team dynamics.
Qualification and rehabilitation of employees
E-learning focuses on updating and improving skills. With the changes brought about by AI and technology, nearly 60% of professional managers are investing in retraining initiatives to close skills gaps. There is significant investment in tools that prepare employees to work efficiently with AI, ensuring that everyone, without exception, is able to face changes in their professional roles.
Upskilling and reskilling empower individuals and equip them with the skills needed to meet increasing professional demands and pursue more flexible career paths. In the wake of this trend, e-learning represents a crucial strategy, ensuring that people are equipped with the essential knowledge and skills to achieve professional success.
Accessibility and adaptability
Accessibility to online courses is crucial to cater to different learning styles. Furthermore, the adaptability of courses to keep up with rapid changes in industries and technologies is essential. About 60% of managers value self-management, reflecting the need for adaptable training courses.
These trends indicate an evolution in T&D, as the integration of advanced digital and interpersonal skills becomes essential for professional and personal success in 2024.
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