The National Civil Aviation Agency launched a public consultation this week to discuss tougher rules against unruly passengers – those who cause chaos and trouble during flights or in airport lounges. In America, in turn, there is zero tolerance against this type of activity.
The average number of flights in the country in 2019 is higher than what was recorded before the pandemic. But the offer of flights and the number of seats are limited. This makes boarding slower and flights more crowded — prompting some passengers to lose control.
So, by 2021, America has adopted a zero tolerance campaign for passenger tantrums. Anyone who promotes this type of situation, fails to follow the instructions of staff or engages in disorderly behavior on planes or in airports, can be fined the equivalent of R$207,000, and could go to jail if the fines accumulate during an incident.
“We don’t just have to fear terrorists,” says the flight attendants union.
The U.S. aviation regulatory body gained autonomy to decide how passengers would be punished without lawsuits in U.S. courts. More serious situations are taken to the FBI. And more serious cases can put passengers on the “no-fly” list.
A woman has received one of the country’s heaviest fines ever for trying to open a plane door and assaulting staff. It should be secured with super adhesive tape used for repairs on aircraft fuselages. You will pay almost R$456 thousand. However, the cases in the country are decreasing little by little.
In Brazil, the number of indecency cases in 2023 was 735 – an average of two per day. In one of them, a flight attendant was bitten by a passenger. Another man assaulted a crew member and was restrained by passengers. But his actions caused the plane to return to the airport, so he was ejected from the plane. And on the way out, she dished out more insults.
The current law on single flights in Brazil has been in place since 2022, and has provisions against unruly passengers. However, an open public consultation on the Anac website allows everyone to have their say on more rigidity in the rules.
According to the proposal, passengers’ actions will be classified into levels – serious, very serious – and lead to administrative and criminal sanctions. Also, passenger data will be added to the list to be shared with all Brazilian airlines.
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