Man receives complaint from customer after cleaning carpets, before and after recording goes viral: ‘It looks like new’ | Social media

The photo sequence carries the following messages: “I have a question! Was this the way it was supposed to look? I couldn’t see once I was done and my husband said so [o serviço] Looks like it’s half done,” the customer wrote.

“Yes ma’am, that was the best I could do given the state,” Devon explains [do carpete]I’ve checked it a few times too. Can you tell me specifically what the problem is? The customer responds, “It doesn’t look clean. Especially at $200, and we don’t have any money to waste.”

The professional then explained that the cost was equivalent to cleaning four rooms, but offered to redo the service. However, the consumer suggested another option: “A refund is a good solution.”

After rejecting the refund request, under the pretext that the full service had been performed, the customer replied: “I told you when I came in what I expected!” “And that’s not all,” he wrote. “We could have paid a lot less elsewhere. We no longer have any money to spend. You have to send my money now.”

A sequence of photos posted on TikTok shows the before and after cleaning. In the first photo the carpet is covered in dark spots near the door and around the bed. In the following picture, it takes on a light beige color.

In the comments section, social media users praised the service provided by Devon and joked about the situation. “Her carpet was dirty! You were amazing,” one young woman wrote. “I will use these before and after pictures for marketing, this is crazy!” “The carpet looks new,” another woman said, while a third joked: “She owes you another $300 for cleaning out the demons in that carpet.”