iFood reveals important information for those who buy pizza and snacks on the app!

As technology advances and delivery apps become more prevalent, it is imperative that consumers are aware of safety practices when using services like iFood, and with this in mind, the delivery company has created a website The page is dedicated to alerting consumers..

Small actions can avoid big problems, ensuring that A positive and safe experience when purchasing pizza or a snack through the app.Check out some valuable tips below to keep your information protected.

Prefer trusted devices and networks.

Avoid using public or shared devices and networks when accessing iFood. These networks increase the exposure of your information, making it more vulnerable to cyber attacks. Whenever possible, choose to use your own device and a private network to access the app.

Also, keep your device secure with a strong password and change it regularly. This adds an extra layer of protection to your transactions and personal information.

Why should I keep my app updated?

Keeping your iFood app up to date is essential for the security of your device. With each update, new security features are implemented to patch any vulnerabilities that could be exploited by malicious individuals.

Updates also ensure access to the latest app functionality, improving user experience and increasing fraud protection.

How to protect your iFood account?

• Do not share the codes you receive on your cell phone or email. These codes are confidential and provide direct access to your account.
• Always check the URL when placing orders on iFood via desktop. Make sure the URL starts with “ifood.com.br” and is encrypted, meaning it has the prefix “HTTPS”.
• Read reviews and ratings left by other customers. They can provide valuable information about the reliability of restaurants and the quality of the dishes.

Delivery Care: How do we ensure safety when receiving the order?

It is essential to record the delivery address correctly. Provide accurate details, including supplements and landmarks if any, to avoid problems or delays.

When the request is under “Partner delivery“Make sure the delivery person shown in the app is the same person making the delivery. This confirmation helps avoid potential fraud or errors.

What precautions should you take when paying for a meal?

1. Make sure the amount you are paying is correct when you pay on delivery. If there is any discrepancy, check with your bank or mobile phone before making the payment again.
2. Remember that iFood does not charge any additional fees when receiving the order. If the payment method chosen is via the app or website, there is no need to use a card machine.
3. Ensure that the meal seal is intact and that the order terms are consistent with the restaurant menu.

Prevent malicious people from stealing your money!

How to avoid email or SMS fraud?

When receiving emails or SMS messages, always check that the sender is @ifood.com.br before replying or sharing any data. Do not provide personal information via SMS or apps such as WhatsApp.

If there is any issue or your meal does not arrive, contact iFood Support to resolve the issue. Also, pay attention to the code that the delivery personnel may ask for before completing the delivery, which is available in the notification area of ​​the app.

Food Safety: Hygiene and Food Handling Tips

To ensure food safety when you receive your order, follow these hygiene and handling tips:

• Wash your hands: Before handling food, wash your hands thoroughly with soap and water for at least 20 seconds.
• Keep surfaces clean: Thoroughly clean work surfaces and utensils that will be used to prepare food.
• Separate raw and cooked foods: Avoid cross-contamination by separating raw foods from cooked foods.

Maintaining these precautions not only ensures a safer meal, but also keeps you and your family healthy. Always prioritize hygiene when handling food provided by iFood.

Following these iFood safety tips may seem like a daunting task, but they are simple steps that will ensure a safe and worry-free experience. Prioritize your safety and enjoy the best that iFood has to offer!