Central Bank Takes Security Measures In Case Of Pix Fraud

Special Return Mechanism (MED) and Prudential Ban are the new features developed by the Central Bank for the safety of users. Its goal is that when the transaction is conducted via Pix and they realize that they have become a victim of a scam, the individual can be helped through these tools to reduce or reverse the harm.

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Understand how it works

precautionary ban – Communications sent by the bank to the recipient upon detection of abnormal movement, possibly suspicion of fraud.

In such cases, the payer and the account holder to whom the amount was allocated will be notified and the funds can be “frozen” for a maximum of 72 hours. During this time, the Security Department will analyze the correctness of the transfer, and if suspicion is established, the amount will be refunded.

Special Return Mechanism (MED) – Activated by the bank or by the payer itself. When there is a suspicion of fraud, the first step is to file a report, as well as inform the financial institution, which could be through the SAC, the ombudsman or application talks.

After that, the financial institution will start using the proprietary Pix structure to contact the alleged fraudulent bank and demand the amount that will be blocked. The institution is given a period of seven days to review the application. In the meantime, the account holder will not be able to withdraw. If a fraud is found, the amount will be returned to the payer.