Anatel wants 0303 prefix in consumer telemarketing calls to identify before answering – 08/16/2021 -Panel SA

Willing to toughen the rules for telemarketing calls, Anatel (National Telecommunications Agency) On Monday opened a public consultation on the proposal to create a unique number for calls of this type.

Within the agency, the idea of ​​finding a more effective solution than the platform’s attempts is being discussed. Like ‘Don’t bother‘, which mainly focuses on sectors such as telecommunications and banking, with a new wave of Increase in the number of complaints.

Under the new proposal, the prefix 0303 should be used to start numbers used by all companies that provide telemarketing services.

This way, the consumer can identify the call before answering.

The public advisory on code 0303, which remains open until September 29, is an attempt by Anatel to act on the issue with a consolidation capable of scaling up, telemarketing access in sectors other than telecommunications.

With marianna Grazini NS Andressa Mutter