A safety set of eight models of Clarks women’s shoes due to chemical hazards

C. & J. Clark International Ltd (“Clarks”) and some of its subsidiaries have announced the recall of a total of eight models of women’s shoes Breeze (in the Americas) and Brinkley (outside the Americas), all in navy blue. Or navy blue presented for the Spring/Summer 2022 season.

This press release includes multimedia. See the full statement here: https://www.businesswire.com/news/home/20221103005270/ar/

The safety recall will affect the following models: Brinkley Step in dark blue; Breeze step in dark blue. Breeze step in dark blue/white; Breeze Step in dark navy blue; Breeze Ave in dark navy blue; Brinkley Ave in dark navy blue; Brinkley Shore in dark blue. and Breeze Shore in dark blue.

This safety recall is being made because tests on some samples of these shoes have identified excessive levels of the chemicals benzidine or dimethoxybenzidine, which are found in Azo dyes and are restricted in some jurisdictions. Prolonged, direct contact with the upper material of the shoe may expose the wearer to these toxic chemicals that can cause adverse health effects.

Clarks has notified all relevant regulatory authorities as appropriate and is launching a full global recall of affected models. Any other color of the listed models or any other Clarks products are not affected by this issue or are included in your return.

Information for customers

Clarks works with partners in the retail sector to directly contact as many people as possible who have purchased shoes.

Customers who have a pair of shoes to be collected should visit http://tinyurl.com/ClarksRecall And follow our step-by-step guide to get your money back.

You can determine if your shoes should be returned by checking the item number. The article number is the first 8 digits of the 12-digit number below the size and fit information and can be found on the tag attached inside the shoe.

Customers in all regions who have any questions about their shoes or the return process should refer to Clarks’ online FAQ provided on our website. Group site Or by contacting Clarks via email: [email protected].

Customers in the following regions can also contact Clarks by phone:

– USA – 1-800-480-5092 – Toll Free
– Canada – 1800480 5137 – Toll Free
– United Kingdom – 080088 2332 – Toll Free
– European Union – Visit our group website For a list of helpline numbers in the European Union.

Our business hours for these areas are as follows:

– For the United States and Canada, business hours are as follows: 6:00 AM to 6:00 PM Eastern, 6:00 AM to 5:00 PM Central Time, 6:00 AM to 4:00 PM Mountain, And 6:00 am to 15:00 PST.
– For the United Kingdom, business hours are Monday to Saturday from 8:00 to 23:00 GMT.
– For the European Union, business hours are from 9:00 to 12:00 CET.

Clarks takes the opportunity to apologize for the inconvenience this situation may cause to our customers.

About Clarks

Clarks, headquartered in Somerset, England, has been at the forefront of innovative footwear innovation since its founding in 1825, when brothers James and Cyrus Clark made flip-flops out of sheepskin. At the time, she was innovative. A blend of invention and craftsmanship that has remained at the heart of what the brand does now.

In the Clarks archive, with more than 22,000 pairs, there are the shoes that sparked revolutions and specific generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature – a unique blend of craftsmanship and innovation that makes Clarks unmistakable.

Clarks is a global company that operates retail, wholesale, franchise and online channels in more than 100 markets.

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Notes to editors

For any press inquiries, please contact [email protected]or Roisin Miller, Porter Novelli London (+44 (0) 7966 221032)

source: work wire