A new alert from Caixa Tem came out today (29/03) and surprised all Brazilians

a his box It is a digital social savings from Caixa Economica Federalwhich are provided by the government to enable the payment of social benefits, such as Bolsa Familia, For example. Like other digital accounts, the platform allows users to move their balance to request. The system allows bill payments and transfers via pixMobile Recharge, Loan Application and much more.

In this way, it is very important that citizens who use digital savings stay active, so that they can enjoy benefits and access amounts deposited by the government. However, some situations may cause an expense his box is blocked, deactivation automatically Access to services and payments made on the account.

What can prevent Caixa Team?

a his box It can be blocked for a variety of reasons – most of which are security related. Among these reasons:

• Registration violations: In this case, a notification is sent to search for an agency affiliated with Box It pops up right after trying to log into the app. To resolve the situation, it is necessary to go to an agency with an identity document and ask for a registration settlement.
• Multiple CPFs are registered to the same cell phone numberFor security reasons, there is a limit to the number of people using the same cell phone. In this case, according to BoxJust ask the agency to exclude CPFs that you don’t need access to his box from your phone. Remember to take a personal identification document and numbers CPF Should be excluded.
• The same CPF is recorded in many cell phones: The same person (CPF) cannot access the account on multiple mobile phones, so there is a limit to the number of mobile phones that the same user can use. In this case, direction Box It is to go to an agency with a personal identification document and ask for the deletion of mobile phones that you no longer use to access the application.

How do you open the app?

Beforehand, it is important to note that the his box Temporarily blocked. Therefore, with some modifications, the user can regain access to the platform. To be able to use the application again, the data must be refreshed. To do this, you just need to access the application available for android that it iOS.

When you get to the access page, you just need to notify CPF and password, then click on the “Release access” option and follow all the instructions provided on the platform. This way, if the problem is with data, access will be released.

Open Caixa Tem via WhatsApp

• Enter the application his box;
• access your account using your CPF and password;
• In the application menu, find the option “Liberar Access”;
• The user will be redirected through the automatic help system. Click on the available icon and access the generated link to start a chat WhatsApp;
• Once done, just follow the instructions to submit the necessary documents to unlock a file his box.

a Box I was informed that the processing of the procedure could take up to 48 hours. If access has not been released after this period, the indication is to search for a unit from the nearest institution. At that time, you have an official device authorization identification document.