CAIXA makes SMS alerts with messages via cell phone; See how we do

Caixa Econômica Federal has released new secure messaging services so that citizens can closely monitor their transactions with CAIXA: it’s called SMS Alert with Cell Phone Messages.

The public financial institution has already started paying emergency aid to more than 40 million Brazilians across the country.

“Caixa is always innovating and striving for excellence when it comes to security. For this, Caixa has created a file Mobile message service“, I showed.

According to information from CAIXA, the tool prioritizes your security, as the user, upon registration, begins to receive alert messages about approved, canceled and rejected debit transactions, made in checking and savings accounts.

In addition, purchases made with debit cards (Maestro and VisaEletron) made at commercial establishments are also reported.

How to use CAIXA SMS Alert

The bank chose three tips for using the service:

• 1- It is important that you avoid accumulating messages on your cell phone with information about transactions made on your account.
• 2- If the mobile phone is stolen or lost, immediately cancel the service at Caixa Online Banking or at a Caixa branch.
• 3- If you choose to join Caixa Online Banking, check if you are on a security page before submitting your details.

It is important to emphasize that, in addition to the subscription, the service is also canceled in Caixa Internet banking or at ATMs.

For this, the user will immediately receive a message from Caixa confirming the cancellation of the service, after which the sending of messages will be suspended.

Remember that only the owner can cancel the service or request the cancellation in person at their Caixa branch.

“If you receive a cancellation message that you do not recognize, contact your Caixa branch or phone support immediately at 0800 726 0104. Service is available 24 hours a day, 7 days a week,” the bank says.

change phone

If the phone number is changed, the registered data cannot be changed. The customer must delete the service, then make a new subscription, informing him of the new number. Both exclusion and new listing are made at Caixa Online Banking, at ATMs, or at the Customer’s Caixa Branch.