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Received the wrong image? Return it the right way to avoid getting scammed!

Scammers are coming up with new techniques to extort money from victims. One of these new features is the fake Pix, which can cause problems.

In recent years, Pix has become a widely used payment tool due to its speed and practicality.

However, like any technology, it has also been the target of increasingly sophisticated scams. One of the most recent is the Pix scam, which exploits people’s trust and goodwill.

The strategy involves sending an undeserved amount, followed by a refund request, which seems like a harmless situation, but can result in significant losses for the victim.

Did you receive the wrong pix? Be careful, because it could be a scam!
Did you receive the wrong pix? Be careful, because it could be a scam! / Credit: @jeanedeoliveirafotografia / pronatecnologia.com.br

One of the most common scams involving Pix occurs when scammers send an amount to the victim’s account, pretending it was done by mistake.

They then contact me saying they sent the Pix incorrectly and ask for a refund, but they ask to send that amount back to a third account, claiming the error occurred with the first transaction.

The request seems legitimate, and many people, in good faith, end up returning the money without even suspecting it.

The problem starts when the victim returns the amount through a traditional transfer, rather than through Pix’s refund system.

After returning, the scammers contact the central bank, using the fraud detection system, and claim that they were victims of a scam. In other words, the person who got the BUCs in the first place is the one who stole the value.

This makes the bank believe that the real scammer is the person who initially received the money, which results in the amount being withdrawn from your account, which has often already been returned.

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This scam is well-illustrated, as it is based on trust and a loophole in the return system. The victim, who acts in good faith, ends up losing the money twice: once when it is returned to the scammer and once when the bank refunds the original amount at the scammers’ request.

Find out more: Released! Calendar to receive PIX from the government benefits the new group from 09/24 to 10/24

How to solve this situation?

If you received Pix by mistake and suspect it may be a scam, the most important thing is to act with caution.

Instead of doing the traditional comeback, it is essential to follow the right steps to avoid falling into this trap. See how to do it:

  1. Contact your bank.: As soon as you receive an image you were not expecting, immediately report a suspicious deposit to your bank. This ensures that the situation is recorded from the beginning.
  2. Do not transfer the amount to another account.: If the sender contacts you asking for a refund to a third account, be suspicious. Never refund to an account other than the one that made the original payment.
  3. Use the Recover or Restore feature in Pix.Within the PIX system itself, there is a specific function to recover or return amounts received unjustly.

How to return Pix correctly

To make a return correctly, follow these steps:

  • Access the received Pix notification in your banking app.
  • Click on the “Reverse” or “Return” option that will be available in the transaction.
  • When you click on this option, the Central Bank system will automatically return the amount to the account that originally sent the amount.
  1. I am waiting Return Confirmation: When you make a refund through PIX, the process is instant, as it is controlled by the financial system, ensuring that the amount reaches the person who sent it directly.
  2. Maintain transaction records: Save all receipts and take a screenshot of any communication with the bank and the person requesting the refund. This may be necessary if there is any development or need to prove your actions in good faith.
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By following these steps, you can avoid falling victim to the wrong Pix scam. Acting quickly and carefully is essential to avoid falling victim to this type of scam.

See others: Extra income? Learn how to withdraw PIX from 100 BRL to 1000 BRL in banks; practical method