Many families choose to delete Caixa Tem and do not know where they receive their Bolsa Família payments.
In recent years, the Caixa Tem app has become one of the main tools for accessing the Bolsa Família feature, facilitating balance checks, transfers and payments.
However, with growing concerns about digital security, many families are looking for alternatives to access the feature more securely, without using the app.
This trend has raised doubts about how Bolsa Família can be withdrawn without Caixa Tem or without the program’s own card.
Why do families delete Caixa Tem?
Caixa Tem, which was launched as a practical solution for managing Bolsa Família and other benefits, has faced an increase in cases of fraud and digital theft.
Many beneficiaries have reported instances where criminals have accessed their accounts on the app, stolen their benefits or transferred money to other accounts. This wave of digital fraud has left families concerned about the security of the app.
With the sense of vulnerability growing, many have chosen to delete their Caixa Tem accounts to avoid potential financial losses.
For these beneficiaries, exposure to online fraud and difficulty resolving issues quickly with financial institutions are major stressors.
News of theft in apps, in addition to the difficulties some families face with technology, has made many choose to return to more traditional ways of obtaining benefits.
The decision to delete the app could give families a greater sense of control and security over the money they receive.
However, this choice creates the need to look for other ways to withdraw and use the feature, such as using the Bolsa Família card or the alternatives offered by Caixa Econômica Federal.
Find out more: I deleted my Caixa Tem account, can I create another one using my cell phone or do I need to go to CAIXA to do this?
Is it possible to withdraw Bolsa Família without Caixa Tem?
Yes, it is possible to withdraw Bolsa Família without using the Caixa Tem application. To do this, the beneficiary can use the Bolsa Família card, which is still an effective and secure tool to access the available amount.
The card allows withdrawals from Caixa self-service terminals, bank branches and authorized lottery outlets.
In addition to facilitating withdrawals, the Bolsa Família card can also be used directly for purchases, like a debit card, at commercial establishments that accept this payment method.
When using the card for purchases, the beneficiary has the advantage of not having to withdraw money, which avoids the risks of carrying large amounts of cash.
This can be a more practical and secure way to use the feature, especially during times of concern about fraud and theft.
To transfer funds, simply present your card and enter the password registered at the time of purchase.
If the beneficiary prefers to withdraw the amount in cash, the Bolsa Família card allows this to be done simply at Caixa Econômica ATMs, as well as at ATMs and lottery outlets that operate 24 hours a day.
See more: “No benefits for the Enlightened CPF”: the situation at Caixa Tem scares users who receive Bolsa Família and they demand a quick solution
I don’t have a Bolsa Familia card, what now?
Even without a Bolsa Família card, the benefit can still be withdrawn. In this case, the withdrawal can be made at a federal Caixa Econômica branch or at an authorized lottery outlet.
To do this, the beneficiary will need to provide an official photo identification document, such as an ID card, business card, or driver’s license.
In Caixa branches, the service is provided directly at the cashier, where the beneficiary can withdraw the Bolsa Família amount without any complications.
In the lottery, the process is similar, requiring you to present a photo ID to verify your identity and enter the draw.
Both methods ensure that the beneficiary can access their money securely and without the need to use the Caixa Tem app or card.
This option provides a practical alternative for those who temporarily do not have a Bolsa Família card or prefer not to use the digital application.
The important thing is to make sure that the data in the unified register is up to date to facilitate the service and avoid complications at the time of withdrawal.
See more: Caixa Tem shows biometric failures and beneficiaries have difficulty consulting Bolsa Família; see what to do
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