An important announcement about Nobank terrified its customers
Nubank is one of the main digital banks in the country with thousands of customers spread all over Brazil.
Among the products offered by the bank are credit cards, checking accounts, loans and investments.
Although it was widely praised for its operation and security, a troubling statement was made about the bank horrifying customers.
In a conversation with Uol portal, Daniele Pinheiro, a customer of the digital bank, claimed that he was the victim of a scam and lost about R$500 which was in his hacked account.
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According to reports, about R$500 has been transferred from Daniele’s account to another. Once I caught the hit, the customer took the rest of the money.
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After dealing the blow to Nubank, Pinheiro reveals that he needs help so he can pay the month’s bills and hasn’t been refunded by the bank, even filing a complaint with Procon.
In a note, the organization stated that it does not comment on specific cases, that safety is a priority for the company and that it cooperates with authorities responsible for consumer welfare.
What are Nubabank Rewards?
As mentioned earlier, Nubank has several products in its catalog, including Rewards.
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Nubank Rewards is a points program that serves both stores, marketplaces, and program partners. With the points accumulated, it is also possible to purchase excursions.
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