WhatsApp is unstable and failed to download media and status today, Wed (12). According to reports by users on the Internet, the images received by the application cannot be downloaded, whether in its version for Android and iPhone (iOS) mobile phones or on WhatsApp Web. Pictures posted in Statuses are not opening. a TechAll I reached out to WhatsApp to understand the issues, but have not received a response yet.
in his tests TechAll, the service seems unstable: sometimes it downloads files normally, but sometimes it doesn’t. Same goes for WhatsApp Status. When browsing the app tab some images load and some don’t. When you click on the photo or video, the app displays an error message. “The image could not be downloaded. Try again. If the problem persists, try turning off your Wi-Fi or VPN, or connect to another Wi-Fi network.” However, the error persists after following the instructions in the warning.
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The Downdetector portal, which monitors the operation of online services, reports that notifications about WhatsApp failing started around 6:00 PM, and reached the 80 mark shortly before 7:00 PM. In Google Trends, which refers to the main searches made by users on the Internet, it is possible to see a sudden increase in phrases like “WhatsApp is not downloading media”, “Download failed” and “I cannot see WhatsApp status”.
On Twitter it is possible to find reports about the failure in Portuguese and other languages, such as English, indicating that the instability could reach more regions of the world besides Brazil. When trying to download files, users are surprised by a message warning that the download is not possible.
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