No clear indication: customers are complaining about stopping | telephony

across the Twittera The operator has acknowledged that it is experiencing a problem and that technical teams have been deployed to solve the problem. The company sent a note about the issue at 4:50 pm (see the end of the article).

“I checked in my system that we already have a team that deals with failure in the area Organize coverage as quickly as possible‘, wrote the official profile of Clear In response to some consumers revolted from the problem. The company did not give a deadline for re-registering the cellular chip on the phone network.

There are also reports that a file The official app my decision It also stopped working. “It doesn’t even open here,” a customer posted about the app that acts as a kind of bag Directly on people’s smartphones.

Check out the full response below. Clear The newsroom greeted him at 16:50:

“The Clear It is reported that, due to an already resolved malfunction, in a device responsible for ensuring registration of lines in the mobile network, some customers in the state of São Paulo may have experienced difficulties in accessing voice and data services, Monday morning Thursday (2). The Clear It confirms that its technical teams worked urgently to restore services, which are gradually normalizing.